Legal Notices

_MG_5168General

Ian Walker Family Law and Mediation Solicitors and Ian Walker Mediator are the trading names of Family Law and Mediation Limited. Our company number is 8178217. Our Director is Ian Walker

Our Registered Office and principle place of business is;
Unit 14, East Devon Business Centre,
Heathpark Way,
Heathpark,
Honiton,
Devon
EX14 1SF.

We are Authorised and Regulated by the Solicitors Regulation Authority. SRA number; 570945

Our VAT registration number is 152 5676 02

Address for Service

Our address for Service is our Honiton office (details above).

Terms of Business

A copy of our current terms of business may be accessed below.

Terms of Business (January 2014)

 Complaints

The Legal Ombudsman deals with complaints about Legal Services. Should you have a complaint that we cannot resolve together, you will have six months from our final written response to contact the Legal Ombudsman at:

Legal Ombudsman,
PO Box 6806,
Wolverhampton,
WV1 9WJ,
Telephone: 0300 555 0333
email: enquiries@legalombudsman.org.uk.

A copy of our complaints procedure is available upon request.

 

Copyright

Unless we have stated otherwise, Family Law and Mediation Limited owns the copyright in this website and its contents. You may print information contained in this website for your personal use only. No part of this website may be published, transmitted, reproduced or stored on another website or in any other electronic form without obtaining the prior permission from Family Law and Mediation Limited.

 

Disclaimer

The information, materials and opinions contained on this website are only intended for general information purposes only. They are not intended to constitute legal or other professional advice, and should not be relied on or treated as a substitute for specific advice relevant to particular circumstances. In fact we strongly recommend that you seek advice specific to your circumstances in any event. Family Law and Mediation Limited does not accept any responsibility for any loss which may arise from reliance on information or materials published on this website. You should always take professional advice on your particular situation and if you think we can assist you, please contact us. Certain parts of this website link to external internet sites, and other internet sites may link to this website. Family Law and Mediation Limited is not responsible for the content of any external internet sites.

 

Liability for Information

No warranty of any kind whatsoever, whether express or implied, is offered by Family Law and Mediation Limited in respect of the information available on this site, or as to the fitness or suitability of such information for any purpose. In particular, no guarantee is given that such information is complete, fully accurate or entirely up-to-date, and Family Law and Mediation Limited will not be responsible for any adverse results arising from use of such information. Where the content of any communication is personal or otherwise unconnected with Family Law and Mediation Limited or our clients’ business, we accept no responsibility or liability for such content.

 

Security, Intercepting and monitoring electronic communications

Emails may not be secure and may contain viruses. Family Law and Mediation Limited accepts no responsibility for any such security breach or data corruption caused by viruses. Family Law and Mediation Limited may intercept and monitor data traffic. If you communicate through our systems you will be deemed to have consented to such interception and monitoring. Certain links to this site connect with other websites maintained by third parties over whom Family Law and Mediation Limited has no control, and no representation is offered as to the accuracy, or as to any other aspect, of the information contained in or contents of such websites. Family Law and Mediation Limited reserves the right to prohibit any link from another website to materials or information on Family Law and Mediation Limited’s website. Family Law and Mediation Limited reserves the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

 

Privacy

We are committed to protecting your privacy and by agreeing to these terms of use you acknowledge that you have read and understood our privacy policy and that you agree with it

Family Law and Mediation Limited is committed to preserving the privacy of all visitors to this site.

During the course of visiting this site, you may provide information about yourself, including (by way of example) your name, address, telephone and/or fax numbers and e-mail address.

Unless required by law to do so, we will not disclose any information provided by you about yourself to any third parties without your express consent.

We may use information you supply to contact you occasionally regarding services or facilities offered by Family Law and Mediation Limited, but if you would rather not receive such contact, please send an e-mail indicating this to: ianwalker@familylawandmediation.co.uk

If we make any changes to our privacy policy in the future, these will be posted to this site and will be fully accessible by you.

 

Cookies

A cookie is a small file of letters and numbers that contains information which is transferred from a web server to be stored on your computer’s hard drive about your activity on our site. We use the following cookies for our site to function:

• Google Analytics cookies, to collect information in an anonymous form about how visitors use our site, including the number of visitors to the site, where visitors have come from and the pages visited. We use the information to help us improve our site;

• wordpress_test_cookies – used to determine whether cookies can be stored when attempting a log-in to the forums;

• w3tc_referrer – this helps us to cache the site so that we can delivere pages to you much more quickly and smoothly;

• viewed_cookie_policy – this stores a visitor’s consent to allow cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

 

 

Returns policy for on-line purchases only

If you are acting as a consumer, you may cancel any contract between you and us entered into via this website (a “Contract”) at any time within seven working days, beginning on the day after you received any goods or services via this website (“Products”). In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out below).

To cancel a Contract, you must notify us in writing. You will also need to return the Product(s) (if any) to us immediately. The Products will need to be returned in the same condition in which you received them, and at your own cost and risk.

When you return a Product to us because you have cancelled the Contract within the seven-day cooling-off period, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. We will refund the price of the Product in full, including the cost of sending the item to you. You will be responsible for the cost of returning the item to us.

Any money refunded will ordinarily be returned to you using the same method originally used by you to pay for your purchase.

 

Payment by telephone

We will accept payments by telephone (“Telephone Payments”). If you would like to pay by telephone, please contact us by calling 01404 819098

If there has been an unauthorised Telephone Payment from your bank account (including but not limited to an over-payment) to us, you must notify us immediately and in any event within 60 days of the unauthorised payment being made. Please note that we may not be liable if you take longer than 60 days from the date of the unauthorised Telephone Payment to notify us provided that we can demonstrate that we could have avoided any losses if you had notified us in a timely manner.

We recommend that you regularly monitor your account to identify any unauthorised Telephone Payments that may have been made.

To notify us if you believe that there has been an unauthorised Telephone Payment by you to us please write to: Family Law and Mediation Limited, Unit 14, East Devon Business Centre, Heathpark Way, Heathpark, Honiton, Devon EX14 1SF.

Upon our receipt of your notification in accordance with the paragraph above, we will investigate the matter and notify you within 30 days following receipt of your notice the results of our investigation. If we have made an error, we will correct it promptly by re-crediting your account. If we determine that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

If we discover a processing error we will rectify that error within 30 days of the conclusion of our investigation and notification to you in accordance with the paragraph above. If the error has resulted in you paying more money than you authorised we will refund you the unauthorised amount.

 

Payment online

Family Law and Mediation Limited use reasonable endeavours to ensure our transaction process is safe and that your personal information is secure. Payment on-line can be made from the following credit or debit cards: Mastercard, Visa and Maestro.

Family Law and Mediation Limited request authorisation for payment as soon as you submit your card details.

Governing law and jurisdiction; this legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.