Client Feedback – Thank You Karen
Here is the latest feedback we have received about Karen Elliott (this week)
Many thanks for your final letter and cheque, and a big thank you for the lovely card you included with it, so thoughtful.
I appreciate your kindness and am truly grateful I found you to represent me during this challenging time in mine and xxxx’s life. without your help and advice I don’t think I’d be in this position now and I thank you once again..
Things are settled now and I feel at peace with the whole situation, (former partner) and I are managing to communicate better.
Anyway life goes on.. xxxx and I are happy and that’s all that matters.
Wishing you all the best in 2019 Karen..
(And a very big bunch of flowers was also received by Karen from the same client)
Karen dealt with difficult conversations and offered constructive advice in a way which meant it was all much easier than it could have been with a less sympathetic person. Everything was clearly explained…
And a former client from several years ago has also reinstruct to Karen.
It is always very pleasing to receive the good feedback. The above are good examples of the feedback that we regularly receive about Karen’s work.
I appreciate all feedback from all clients. There are inevitably occasions where things haven’t gone completely according to plan. If a client has not been 100% happy, then I need to understand from their perspective what the difficulties have been. We can then as a team learn from this and improve what we do.